From building a strategy to what to post and how to analyse results, this training will help you to find new clients, provide support and interact positively with existing and potential customers.

The training can be 1-2-1 or presented to small groups and will focus on selecting the right social media for your business, generating content for these services and analysing the results so you know what works and more importantly what doesn’t.

This training also includes an in-depth look at using Social Media Management Software that can help you look after multiple social media networks from one place.

You’ll learn the following during my Social Media training Course

Choosing the right social media platforms for your business

It’s impossible to update them all so together we’ll look at your business and decide which platforms are important.

Auditing your social media profile pages

The do’s and don’t of profile building. We’ll look at your existing profile and see where changes can be made.

Developing a social media attitude & brand personality

Create a solid strategy for the voice of your brand.

Creating a social media content calendar

Never be stuck for ideas & learn how to keep on top of your content through planning.

Creating, writing & editing social media posts

Find out how to write great engaging content. Learn copywriting tips and how to research hashtags.

Brand & Competitor Listening

A section devoted to advanced social media listening. What are people saying about you & your competitors.

Using Social Media management software 

An in depth look at how to save lots of time managing your social media in one place.

Scheduling Your Social Media

How to schedule, what to schedule and more importantly, what not to schedule!

Customer service & social media

Make sure you don’t miss questions & queries about your brand or products. Together we’ll set up a customer service monitoring area using Hootsuite.

Creating a social media policy

We can work together to create a social media policy for your business.

Dealing with comments & negative posts

Learn how to respond to positive and negative comments about your brand or products.

Growing your followers 

Discover ways to increase your followers & engage influencers.

Avoiding mistakes

Learn about the pitfalls and mistakes that can be made using social media.